The Smart Home system from SHI (hereinafter referred to as SHA) is a configured and ready-to-use set of equipment based on the Home Assistant software product home-assistant.io. The Home Assistant software product is distributed on the basis of its own license: home-assistant.io/developers/license
The kit includes the equipment provided by the selected kit. Devices are manufactured by third parties and purchased in the European Union, complying with all European safety standards. Safety rules for each device are provided in a separate document included in the delivery.
SHI has performed the initial setup of all devices and will provide support for the operation and expansion of the system on a paid basis.
SHA is a system installed at the user's place. All data is stored on the user's microcomputer — SHI or third-party cloud storage is not used.
SHA provides the following accounts: user accounts, service accounts for devices, and technical support accounts.
Remote access is organised through the Dataplicity service (dataplicity.com) via a SHI company account. Available only upon payment for SHI support.
The control panel is an Android tablet with pre-installed FULLY KIOSK software, managed through the Fully Cloud EMM service. Available only when paying for SHI support.
Devices are managed using the control panel or via remote mobile devices. All provided devices are pre-configured and ready for use. When SHA is enabled, a search for available devices is performed and they are configured by SHI specialists in agreement with the system owner. The configuration service is included in the subscription fee.
The functionality of the system is determined by the delivery set. The basic package includes:
SHI is not responsible for damage caused by improper use of the system or devices included in the kit. SHI is not responsible for the failure of third-party services used in the system operation.
The user is responsible for ensuring adequate power supply and network connectivity for the system operation. SHI is not liable for system unavailability caused by power outages or internet connectivity issues on the user's side.
SHI provides technical support through a dedicated private Telegram channel. Support is available during business hours and covers questions related to system operation, configuration adjustments, and device integration.
System updates and new feature deployments are performed remotely by SHI specialists. The update schedule is communicated through the support channel in advance.